:root{--red:#d1132b;--red-dark:#a80f23;--bg:#f5f6f8;--surface:#fff;--text:#1f2937;--muted:#6b7280;--border:#e5e7eb}
*{box-sizing:border-box}body{margin:0;font-family:Arial,Helvetica,sans-serif;background:var(--bg);color:var(--text)}
a{color:inherit}button,input,select,textarea{font:inherit}.app-shell{display:grid;grid-template-columns:250px 1fr;min-height:100vh}
.sidebar{background:#15171b;color:#fff;padding:24px 18px;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:12px}
.brand-mark{display:grid;place-items:center;width:42px;height:42px;background:var(--red);border-radius:12px;color:white;font-weight:800;font-size:22px}
.brand strong,.brand small{display:block}.brand small{color:#aeb3bb}.sidebar nav{margin-top:30px;display:grid;gap:5px}
.sidebar nav a{padding:10px 14px;border-radius:10px;text-decoration:none;color:#cfd3da}.sidebar nav a:hover{background:#292d34;color:#fff}
.nav-label{font-size:10px;text-transform:uppercase;letter-spacing:.12em;color:#777f8b;padding:16px 14px 5px}.logout{margin-top:auto}
.logout button{width:100%;padding:11px;border:1px solid #3b4048;background:transparent;color:#fff;border-radius:10px}.content{padding:28px 34px}
.topbar{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;margin-bottom:24px}h1,h2,p{margin-top:0}h1{margin-bottom:6px}h2{font-size:18px}
.eyebrow{text-transform:uppercase;letter-spacing:.08em;font-size:11px;font-weight:700;color:var(--red);margin-bottom:8px}.quick-actions{display:flex;gap:8px;flex-wrap:wrap}
.button,button{cursor:pointer}.button{display:inline-flex;align-items:center;justify-content:center;text-decoration:none}.primary{border:0;background:var(--red);color:#fff;padding:11px 14px;border-radius:10px}
.primary:hover{background:var(--red-dark)}.secondary{border:1px solid var(--border);background:#fff;padding:10px 14px;border-radius:10px}.whatsapp{background:#1fbd63;color:#fff;padding:11px 14px;border-radius:10px}
.full{width:100%}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:18px}.stats-grid>a{text-decoration:none}
.stats-grid article,.panel{background:var(--surface);border:1px solid var(--border);border-radius:16px;box-shadow:0 6px 20px rgba(0,0,0,.04)}
.stats-grid article{padding:18px}.stats-grid span{display:block;color:var(--muted);font-size:13px}.stats-grid strong{display:block;font-size:30px;margin-top:8px}.stats-grid small{color:var(--muted)}
.dashboard-grid{display:grid;grid-template-columns:1.45fr 1fr;gap:18px}.panel{padding:20px}.panel-large{grid-row:span 2}.panel-head{display:flex;justify-content:space-between;gap:15px;align-items:flex-start}
.task-list,.server-list{display:grid;gap:10px}.task{display:grid;grid-template-columns:8px 1fr auto;align-items:center;gap:12px;padding:13px;border:1px solid var(--border);border-radius:12px}
.task p,.server-list p{margin:4px 0 0;color:var(--muted);font-size:13px}.priority{width:8px;height:35px;border-radius:999px}.priority-alta{background:#dc2626}.priority-media{background:#f59e0b}.priority-baja{background:#16a34a}
.server-list article{display:flex;justify-content:space-between;align-items:center;padding:12px 0;border-bottom:1px solid var(--border)}.status{font-size:12px;padding:5px 9px;border-radius:999px;background:#eef2f7}
.status-ok{background:#dcfce7;color:#166534}.status-atencion{background:#fef3c7;color:#92400e}.status-fuera_servicio{background:#fee2e2;color:#991b1b}.journey{padding-left:20px;line-height:1.9}
.empty{padding:20px;text-align:center;color:var(--muted);border:1px dashed var(--border);border-radius:12px}.compact-list{display:grid}.compact-list a{padding:12px 0;border-bottom:1px solid var(--border);text-decoration:none}
.compact-list span{display:block;color:var(--muted);font-size:13px;margin-top:4px}.filter-tabs{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px}.filter-tabs a{padding:9px 12px;border-radius:999px;background:#fff;border:1px solid var(--border);text-decoration:none}
.filter-tabs a.active{background:#15171b;color:#fff}.filter-tabs span{opacity:.7}.searchbar{display:flex;gap:8px;margin-bottom:16px}.searchbar input{flex:1;padding:12px;border:1px solid var(--border);border-radius:10px}.searchbar button{padding:0 18px;border:0;border-radius:10px}
.consulta-list{display:grid}.consulta-card{display:grid;grid-template-columns:8px 1fr auto;gap:14px;align-items:center;text-decoration:none;padding:16px 4px;border-bottom:1px solid var(--border)}
.consulta-card:hover{background:#fafafa}.temperature{width:8px;height:45px;border-radius:999px}.temperature-caliente{background:#dc2626}.temperature-media{background:#f59e0b}.temperature-fria{background:#3b82f6}
.consulta-title{display:flex;gap:10px;align-items:center}.consulta-main p{margin:5px 0;color:var(--muted)}.consulta-main small{color:var(--muted)}.badge{font-size:11px;padding:4px 8px;border-radius:999px;background:#eef2f7}
.badge-nueva{background:#fee2e2;color:#991b1b}.badge-seguimiento{background:#fef3c7;color:#92400e}.badge-esperando{background:#dbeafe;color:#1e40af}.badge-convertida{background:#dcfce7;color:#166534}.badge-perdida{background:#e5e7eb;color:#374151}
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.form-grid label,.login-card label{display:grid;gap:7px;font-weight:700;font-size:14px}
input,select,textarea{width:100%;padding:12px;border:1px solid var(--border);border-radius:10px;background:#fff}.full-span{grid-column:1/-1}.form-actions{display:flex;justify-content:flex-end;gap:10px}
.detail-grid{display:grid;grid-template-columns:1.6fr .8fr;gap:18px}.full-column{grid-column:1/-1}.detail-heading{display:flex;justify-content:space-between;align-items:flex-start}.heat{padding:7px 10px;border-radius:999px;font-size:12px}
.heat-caliente{background:#fee2e2;color:#991b1b}.heat-media{background:#fef3c7;color:#92400e}.heat-fria{background:#dbeafe;color:#1e40af}.details{display:grid;grid-template-columns:repeat(2,1fr);gap:0;margin:0}
.details div{padding:13px 0;border-bottom:1px solid var(--border)}dt{font-size:12px;color:var(--muted)}dd{margin:5px 0 0;font-weight:700}.message-box{margin-top:18px;padding:15px;background:#f8fafc;border-radius:12px}.message-box p{margin:8px 0 0}
.action-stack{display:grid;gap:9px;margin-top:15px}.timeline{display:grid;gap:14px}.timeline article{display:grid;grid-template-columns:12px 1fr;gap:12px}.timeline article>span{width:10px;height:10px;background:var(--red);border-radius:50%;margin-top:5px}.timeline p{color:var(--muted);font-size:13px;margin:4px 0}
.guest{background:linear-gradient(135deg,#15171b,#2c3038)}.login-wrap{min-height:100vh;display:grid;place-items:center;padding:20px}.login-card{width:min(430px,100%);background:#fff;border-radius:18px;padding:30px;box-shadow:0 20px 55px rgba(0,0,0,.25)}
.brand-login{margin-bottom:28px}.login-card label{margin:15px 0}.alert,.success{padding:12px;border-radius:10px;margin:14px 0}.alert{background:#fee2e2;color:#991b1b}.success{background:#dcfce7;color:#166534}
@media(max-width:900px){.app-shell{grid-template-columns:1fr}.sidebar{display:none}.content{padding:20px}.stats-grid{grid-template-columns:repeat(2,1fr)}.dashboard-grid,.detail-grid{grid-template-columns:1fr}.panel-large{grid-row:auto}.topbar{display:block}.quick-actions{margin-top:16px}.form-grid{grid-template-columns:1fr}.full-span{grid-column:auto}.details{grid-template-columns:1fr}}

.inbox-list{display:grid;gap:12px}.inbox-card{display:grid;grid-template-columns:85px minmax(220px,1fr) minmax(320px,auto);gap:18px;align-items:center;padding:16px;border:1px solid var(--border);border-radius:14px}
.inbox-source{font-size:11px;font-weight:800;letter-spacing:.08em;color:var(--red)}.inbox-info a{text-decoration:none}.inbox-info p{margin:5px 0;color:var(--muted)}.inbox-info small{color:var(--muted)}
.inbox-actions{display:flex;gap:8px;align-items:center}.inbox-actions form:first-child{display:grid;grid-template-columns:180px 145px auto;gap:8px;align-items:center}
@media(max-width:1050px){.inbox-card{grid-template-columns:1fr}.inbox-actions,.inbox-actions form:first-child{display:grid;grid-template-columns:1fr}}